C. Griffith

Novell CNE, CNA
Microsoft MCSE, MCP
Cisco CCNP, CCNA
Concord, CA 94521


email: ccnp@cagenterprises.com



Objective

To participate in and guide a team effort leveraging my expertise in network engineering and network administration, project management support leadership, and webpage development to an industry leader.


Education

Novell Education, Novell 3.11, 3.12 Certified NetWare Engineer, 1992; Novell 4.11 CCR Recertified, 1996. Tandem certified, 1989. Microsoft Education/Productivity Point, Microsoft MCP/SE (MCSE), 1998.

Loyola Marymount University, Los Angeles, California
Bachelor of Science, Accounting, Computer Science Minor, attended 1976-1980, 1989-1994.

California State University, Sacramento, California
Independent studies in Computer Science and MIS, 1994 - 1997


Employment History

Bank of America
Consulting Systems Engineer, Implementation Design Services Group
Concord, CA

May 1998 - Present

Network Architect responsible for the design and configuration of multiple Bank client divisions systems, including multiple server environments incorporating MS-SQL Server, SNA Server, Proxy, DHCP, DNS and WINS, and with ArcServe, Insight Manager, and wide range of Bank derived products. Responsible for designs for the implementation of environments ranging from OS/2 solutions to complete NT Server and Workstation deployments. Design and oversee deployment of the NT Server and Workstation policies, profiles and lockdown parameters of the client desktops, the interaction with the NT migration and Novell server environment, as well as cooperative development of the 32bit applications. I have built several Compaq production servers out of the box (3000, 6500, 1600, 850r and 2500r), installed and configured hardware and NT environment after rack mounted them. Extensive use of Microsoft BackOffice products included SMS, CA-UniCenter and TNG solution support for software/hardware inventory and product rollout, and IIS for intranet purposes. Experienced with RIP and OSPF Bank Router environment, including direct configuration of multiple Cisco 2500 Series routers running IOS v.11.3. Experienced with Cisco Pix and Checkpoint Firewall One environment here at the bank. Proficient with design and implementation of Microsoft Terminal Server/Citrix MetaFrame and WinFrame solutions.

Responsible for communication with client Business Partners (EVP's) and Unit Management and coordination of teams to implement my designs, in conjunction with project managers assigned to these work efforts. Responsible for all quality control of the designed environment. Support and document all modifications of the registry to the network connections supported. 2nd and 3rd level operational support for design implementation to Business Partner signoff and release, including support of NT application issues including SQL, SNA and others.

Responsible for design considerations of the business resumption aspects of these environments; incorporation of the software and hardware into disaster recovery plan. Project management, lead experience.


Providian Financial
NT Domain Administrator / Novell-NT Desktop Engineer
San Francisco, CA

September 1997 - May 1998

Network Manager, responsible for the administration and configuration of the Unbanked Division NT Domain, and multiple server environment including MSSQL, DHCP, DNS and WINS, and with ArcServe, Insight Manager. Responsible for implementation of the future desktop environment for the Unbanked Services Division of Providian Financial. Oversee development of the NT Workstation policies, profiles and lockdown parameters of the desktop, the interaction with the NT and Novell server environment, as well as cooperative development of the 32bit applications to run on it. Built several Compaq production servers from scratch (5000, 1600 and 2500r), installed and configured hardware and NT environment and rack mounted them, usually during off-peak weekend hours. Extensive use of Microsoft BackOffice products included SMS implementation for inventory and product rollout and IIS for intranet purposes. Trained on Quadritek IP server (running on NT 4.0) and console (handling BOOTP and DHCP for the Division). Experienced with RIP and OSPF routed environment, including some direct configuration of multiple Cisco 5000 and 2500 Series routers running IOS v.10.

Responsible for all interaction with Executive Vice President and Unit Management and coordination of teams to implement the desktop and rollout. Responsible for all quality control of the application environment run on the desktop. Support and document all modifications from the registry to the network connections supported. 2nd and 3rd level operational support for intranet, NT application server issues including SQL, and user and unit manager issues regarding day to day problems (these included Corel 7/WordPerfect, Microsoft Office and BackOffice products, Netscape and others).

Directly responsible for the decisions behind which client will be used and cooperatively responsible for the level of control to be exercised at the network system policy / user profile level.

Responsible for implementation of the business resumption aspects of this 32bit environment; incorporation of the software and hardware into our disaster recovery plan. Project management; lead experience, as well as authoring RFP's.


Spectra Laboratories
Network Systems Manager
Fremont, California

January 1997 - September 1997

Network manager, overseeing administration and responsible for a large multiserver/multiprotocol Novell 4.x/NT 4.0 and 3.51/Unix Solaris 2.5 network, running on a 100baseTX FDDI backbone utilizing Synoptic and 3Com products. Personally responsible for network and email access, userablility and connectivity for 500+ local nodes and 600 remote nodes. Novell GroupWise Administrator, Microsoft Exchange and cc:MAIL Administrator. Extensive familiarity with Microsoft BackOffice products.

Directly responsible for all company owned or vendor provided hardware, software, maintenance contracts and site licensing. Responsible for management, repair and configuration of all company owned and operated PC and Apple computers, Wyse and all other stand alone terminals, routers, bridges, switches, hubs and servers. Managed a staff of five technicians. Responsible for acquisition of all new software and hardware and for the evaluation of both. Reported directly to Executive Vice President.

Chair of both Software and Hardware Selection Committees, Responsible for standards of applications and equipment used within the company. Responsible for all training, manpower allocation and budgets associated with the PC/LAN Group. Project management; lead experience, as well as authoring RFP's.


California State University, Sacramento
Head of Library Systems
Sacramento, California 95819

April 1994 - January 1997

Network Administrator and Systems Engineer responsible for a large multiserver/multiprotocol Novell/NT/Unix/AppleTalk network, and a new web server I installed and configured for the Library. Directly responsible for all Library owned or vendor provided hardware, software, maintenance contracts and site licensing.

Responsible for management, repair and configuration of all Library owned and operated hardware, including PC and Apple computers, Wyse and all other stand alone terminals, routers, bridges, switches, hubs and servers; devices include CISCO, Innovative Interfaces, D-Link; experienced with CAT-3, CAT-5 and fiberoptic wiring and interconnect to the Campus ATM backbone. Additional hardware includes Western Digital network interface cards, and an assortment of PC's and MAC computers with operating systems ranging from DOS 3.1 and System 6.05 to DOS 7 (Win95) and MAC OS7.5. Responsible for INNOPAC online catalog system running Ultrix/UNIX on a Dec 5000/200, including such system administration functions are installation of software, audit and purges of system logs, user rights and privileges, DAT and 9-track backups and restorations, installation of hardware and peripherals. Protocols/Environments include NDS, NFS, IPX/SPX,TCP/IP, NETBUEI and NETBIOS.

Familiar with GroupWise and ManageWise. Preparing to migrate to NetWare 4.11. Involved in preparation to migrate online catalog to DEC Alpha / OSF-1. Understand and have implemented NT Server 4.0 and Workstation 4.0 installations, administration and maintenance. Extensive familiarity with Microsoft BackOffice products.

Established and maintained wide area network accessibility to Campus Backbone. Launched group in-house training class programs in several different applications. Established for the University Library its FIRST web presence by creating and maintaining the first Library webservers and webpages.

Responsible for administrative control and issues regarding Systems office budget, scheduling, training, and others. Controlled expenditures on assigned budget lines for acquisition of equipment, software and service, and evaluated and selected in-house or outside vendors depending on the application or need.

Made application and hardware recommendations that were critical for the long-range system development of the Library, many of which carrying large capital outlays. Participated on several administrative committees. Project management; lead experience, as well as authoring RFP's.


Loyola Law School
Library Systems Manager
Los Angeles, California 90015

April 1989 - April 1994

Network Administrator and Network Engineer responsible for a large multiserver/multiprotocol Novell/AppleTalk network I installed in the Library. Directly responsible for all Library owned or vendor provided hardware, software, maintenance contracts and site licensing.

Responsible for management, repair and configuration of all Library owned and operated hardware, including PC and Apple computers, Wyse and other stand alone terminals, routers, hubs and servers; these included Cabletron MMAC8 and MMAC4 modular switches, network interface cards, Gandolf multiswitches, CAT-5 and fiberoptic wiring and variety of hubs, routers, NACS and DigiBoard communication servers and US Robotics modems.

Built, installed and maintained Novell network, upgraded to NetWare 3.11 LAN utilizing ethernet and fiber optic topologies, network CD-ROM, EMAIL, remote electronic classroom support, and networked Windows GUI based application management. Assisted in installation of and responsible for Library INNOPAC (Convergent 640 Unix on-line catalog/serials/acquisition system and subsystems); from installation to updating software, creation of patron records, backups, allocation of security.

Established wide area network accessibility from the INNOPAC to the campus-wide Ethernet/fiber optic backbone and out to the Internet. Launched group in-house training class programs in WordPerfect, Novell, and DOS geared for law students and professional staff; this includes practicing attorneys. Initiated computer clinic hours for the repair of student or staff personal computers. Drafted several instruction manuals, memos, etc. Responsible for resolving network hardware and/or software conflicts; interacted staff and students under deadline pressure.

Responsible for evaluating, recommending and selecting equipment and software which affect the future technological direction of the library; such decisions have considerable financial impact. Performed software evaluation and provided software and hardware recommendations that were critical for the long-range development of the Library. Recommended purchase, use and maintenance of capital equipment
which affected the Library's future financial and manpower planning. Project management; lead experience, as well as authoring RFP's.


TCI (Telecommunications International, Inc.)
Technical Support Manager
Beverly Hills, CA 90291

August 1987 - April 1989

Responsible for management of technical support staff handling 500 international customers. Personally responsible for technical support of top 10% clients; support included extensive knowledge and use of UNIX, Ultrix, Novell NetWare 2.15, 2.2 and 3.11, and training of a variety of programs which included Microsoft Word, WordPerfect, Microsoft Office Suite, and a number of spreadsheet, database and communication programs.

Experienced with Tandem and SQL/TAL, TACL and Informix. RESPONSIBLE for management, repair and configuration of all corporate owned and operated hardware used by clients, including PC and Apple computers, Wyse and other stand alone terminals, routers, hubs and file and communication servers; these included older CISCO routers, Novell MHS, Novell NACS, and Asynchronous Servers, and others.


Graphic Scanning, Inc.
Western Region Technical Support Supervisor
Los Angeles, California 90045

February 1984 - August 1987

Responsible for management of technical support staff handling 300 international customers located throughout the western United States. Personally handled technical support of Western Region top clients including extensive travel, and provided in-depth knowledge and support for use of several communication protocols and environments including UNIX (Linux, Ultrix and SCO), Novell NetWare 2.15. Trained users on a variety of programs which included Apple and PC versions of many programs; Microsoft Office, Microsoft Word, WordPerfect, and a number of multimedia, spreadsheet, database and communication programs.

Responsible for management, repair and configuration of all corporate owned and operated hardware used by clients, including PC and Apple computers, Wyse and other stand alone terminals, routers, bridges, hubs and servers and network interfaces; these included CISCO, Bay Networks, Cabletron, and NE1000 and 2000 NICs and others.


CAG Enterprises & Associates
Owner, Consultant
Los Angeles and Sacramento, California

February 1994 - Present

Responsible for consulting and management of technical support for several dozen customers located throughout the western United States, including Riverside Community Colleges. Personally handled all implementation and technical support for clients including extensive travel, and provided in-depth knowledge and support for use of several communication protocols and environments. These including UNIX (Linux, Ultrix), Novell NetWare 2.15, 3.x and 4.x and all associated workstation clients, Microsoft NT Server and Workstation 3.5, 3.51 and 4.0. Trained users on a variety of programs which included Apple and PC versions of many programs; Microsoft Office Professional and Backoffice Suite products, Microsoft Word, WordPerfect, and a number of multimedia, spreadsheet, database and communication programs.

Responsible for management, repair and configuration of all client owned and operated hardware and any vendor contacts to support clients, including PC and Apple computers, Wyse and other stand alone terminals, routers, bridges, hubs and servers and network interfaces and software. These included CISCO, Bay Networks, Cabletron, and Novell NE1000 and 2000 NICs and others.


Interests

United States Cycling Federation CLASS-Senior Men 2 competitor. Active in running, long distance bicycling and duathlon events. Piano and synthesizer soloist and accompanist for various organizations.